Cornerstone Property Services LLC
Last Updated: January 2025

Privacy Policy

1. INTRODUCTION

Cornerstone Property Services LLC (“Cornerstone,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.cornerstoneserv.com) or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. INFORMATION WE COLLECT

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

• Submit contact forms or request estimates
• Call or email us about our services
• Enter into service agreements with us
• Communicate with us about projects

This information may include:

• Name
• Email address
• Phone number
• Property address and location
• Project details and service requests
• Payment information (processed through secure third-party payment processors)

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website addresses
• Geographic location (general, not precise)

2.3 Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can control cookie preferences through your browser settings.

3. HOW WE USE YOUR INFORMATION

We use collected information for the following purposes:

3.1 Service Delivery

• Provide estimates and project information
• Schedule and perform excavation services
• Communicate about projects and service requests
• Process payments and maintain records

3.2 Business Operations

• Respond to inquiries and customer service requests
• Improve our website and services
• Send project updates and service-related communications
• Maintain records for legal and business purposes

3.3 Legal Compliance

• Comply with applicable laws and regulations
• Protect our legal rights and interests
• Prevent fraud and maintain security

4. HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers We may share information with trusted third-party service providers who assist with:

• Website hosting and maintenance
• Payment processing
• Email communications
• Business analytics

These providers are contractually obligated to protect your information and use it only for specified purposes.

4.2 Legal Requirements We may disclose information when required by law, court order, or legal process, or to protect the rights, property, or safety of Cornerstone Property Services, our clients, or others.

4.3 Business Transfers In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. DATA SECURITY

We implement reasonable physical, technical, and administrative security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Security measures include:

• Secure data storage systems
• Limited access to personal information
• Regular security assessments
• Secure payment processing through third-party processors

6. DATA RETENTION

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention periods:

• Contact form inquiries: Deleted after 2 years if no service is provided
• Project records: Retained for 7 years for legal and business purposes
• Payment information: Retained as required by tax and accounting regulations

7. YOUR PRIVACY RIGHTS

You have the following rights regarding your personal information:

7.1 Access and Correction You may request access to the personal information we hold about you and request corrections to inaccurate information.

7.2 Deletion You may request deletion of your personal information, subject to legal retention requirements and legitimate business needs.

7.3 Opt-Out You may opt out of receiving marketing communications from us by contacting us directly or following unsubscribe instructions in emails.

7.4 Do Not Track Our website does not respond to “Do Not Track” signals, but you can manage tracking preferences through browser settings.

8. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. CHILDREN’S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information.

10. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). For information about these rights, please contact us using the information provided below.

11. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website or services after changes are posted constitutes acceptance of the modified policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Cornerstone Property Services LLC Gwinn, MI 49841

Phone: (906) 362-5096 Email: lee@cornerstoneserv.com Website: www.cornerstoneserv.com

13. CONSENT

By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.

Effective Date: January 2025